Frequently Asked Questions (FAQs)

Ozone (O3) is produced by wavelength of < 200 nm, which is absorbed by the glass inside. These devices are designed to have peak intensity at a wavelength of 254 nm. Hence Ozone generation is negligible. As per international guidelines concentration of Ozone in air must be less than 0.05 ppm by volume (0.10 mg/m3). The test conducted showed Ozone concentration did not increase above 0.01 mg/m3 after 90 min of operation and practically unobserved. For more details by the test conducted on the device for the same, please contact us.
Ozone Guidelines
Ozone Regulations

30 W Germicidal produces 8 W of useful germicidal light, while rest is lost in heat and illumination. Further the effective output of the lamp could further decrease due to humidity, voltage fluctuation etc, which will limit the output slightly. Such behaviour is observed across all types of germicidal lamps. With this taken into account, the device is designed for air to be exposed for enough time which ensures sufficient dosage is given to neutralise the pathogens. It is to be noted without sufficient dosage a pathogen may not get deactibvated and still have the capacity to repair or multiply up to infectious level.

Mercury-based lamps operating at low vapour pressure emit UV light at the 253.7 nm line. Ultraviolet light-emitting diode (UV-C LED) lamps emit UV light at selectable wavelengths between 255 and 280 nm. Pulsed-Xenon lamps emit UV light across the entire UV spectrum with a peak emission near 230 nm. Out of these mercury lamps are significantly more effective in disinfecting. Others have their own pros and cons, there is no clear superiority among germicidal devices, neither we claim as such.

Germicidal light is only effective when sufficient dose is radiated at correct. Arbitrarily adding bigger fan in UV-C closed air disinfectant may not give sufficient time for pathogens to receive the correct dose. Repairing the devicing without following proper protocols, will violate the warranty. A good ventilation in the room will help the air sanitisation process though.

Yes! Adding additional device with appropriate capacity in a close/open room when placed optimally, which allows maximum air flow will improve the speed of sterility of the room. However we do advice that in an open room settings (where potentially contagious people may enter or leave the room frequently), other precautions like (and not limited to), masks, social distancing etc. must be maintained in order to avoid any cross contamination.

Closed rooms with different sizes are infected with equivalent pathogen, either at regular interval or only once in the beginning. The amount of pathogens in the room are compared at a regular intervals when the device is turned on and compared with the results when the device is turned off.

Yes, but the device should not be kept continuously in operation for more than 168 hour.

Less than 168 hour. It should get at least 10% of rest time (turn off time) compared to the operation time

As long as standard electronic protocols are maintained and there is no physical damage, there are no known dangers associated.

UV-C is a form of invisible light, hence human eyes cannot detect it. The device is made up of special material that keeps harmful radiation within the device. If however, the device is broken there is a harm of direct exposure. In that case please request for the repair of the device immediately.

Since the virus is airborne, any air-circulators, like air conditioners etc, (which does not sanitise the air from the viruses, could be harmful as it could further spread the virus in the room. Reference

WHO has issued guideline that UV lamps should not be used which comes directly in contact with skin, eyes as it can cause severe damage (Reference). These devices ensures that no harmful UV-C radiations come in contact of humans.

The device have been tested to be operatable under the conditions of 10-35 degree Celcius and 40-80% Reltive Humidity. It is adviced that these conditions are met at all times.

After approximately 9000 hours of operation

H1N1, SARS (including Covid-19), MERS, common cold and various other range of airborne diseases. Contact us for more details.

Yes. However, if you are in a region where significant voltage fluctuation is observed, we advice to use additional voltage stablising units to avaoid any damage to the device.

For any doubt, contact service provider. Usually if there is any physical damage unusual noise or loss of usual illumination, contact the service provider immediately

Yes. Our devices uses special materials and coating to prevent it from degrading

Period of time that UV lamps are powered on before being put into service, typically 100 hour.

No. The upper atmosphere blocks most of the UV-C radiations.